The Helper Bees Launches Flex Card To Streamline Home Care For Medicare Advantage Beneficiaries
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The Helper Bees’ unique combination of service and technology provides the infrastructure needed for payers to access, deploy, and scale quality non-medical services into the home. With this innovation, we are transforming independent aging for millions of Americans.
As healthcare experts, technical innovators, and caregivers, our mission of empowering independence at home is the core of everything we do. That lived expertise fuels solutions that make delivering care simpler, more affordable, and more human.
Our platform connects payers, providers, and members through one unified ecosystem that simplifies every aspect of in-home benefit delivery. Thousands of credentialed providers, ranging from caregivers and handypersons to pest control and meal services, operate seamlessly within a single digital location.
The result: Payers and members can access every service they need reliably through one trusted point of connection.
We partner with payers to make aging-in-place programs seamless across every stage of delivery, from credentialing and fulfillment to flexible payment options.
We connect thousands of trusted service providers with health plans, long-term care insurers, and the people they serve.
We help families navigate the aging journey with compassionate guidance, helpful resources, and trusted in-home services that keep loved ones safe, supported, and independent.
Our platform serves MA, Medicaid, and LTCI plans by powering a nationwide Aging-in-Place Provider Network enabling continuous growth across home care, home modifications, and a wide range of in-home services.
We conduct a detailed review of every provider’s qualifications while adhering to strict, state-specific regulatory frameworks to ensure compliance and quality from the start.
We monitor every in-home service to ensure accountability and consistency. Providers are continuously evaluated on performance and reliability to guarantee the highest standard of care for members.
Invoices are submitted digitally and paid directly through the platform. All required payer documentation is processed electronically, reducing administrative effort and accelerating reimbursement.
We connect 25,000+ trusted service providers with health plans, long-term care insurers, and the people they serve. Our nationwide network delivers in-home support that helps older adults remain safe, independent, and sets a new gold standard for care.
We understand that navigating care can be overwhelming. That’s why we offer a single, simple process that helps families and caregivers access the support they need.
Everything from submitting a claim to coordinating services to receiving expert guidance happens in one place, with one goal of making this chapter easier for the people you love.
The engagement rates we are seeing with (THB’s) Care Concierge program is the highest we have seen with any program we have ever run. It’s easily 3-4x higher than the next highest program we’ve run.
Fortune 500 LTCI Carrier
I just arrived home from major surgery. I called The Helper Bees and was greeted by a friendly voice and I relaxed. We got through the questions very easily if I didn’t understand the question he would explain. I felt like I was speaking with a friend. Thank you for your kindness.
John T.
Comfort Home Care and Respite Services, Inc has enjoyed working with The Helper Bees. My onboarding process was excellent. All the members of the team knew their jobs and did an excellent job. There was a minor hiccup with my last referral but their process has been updated and I know my future referrals will work out well. If you are considering working with The Helper Bees, give them a try. I’m a satisfied customer.
Comfort Home Care
Gigi is AMAZING! She is so helpful to me and extremely caring and kind! She is also very professional and has a wonderful work ethic. She has become a true friend. Thank you, Gigi and Marina
Jennifer A.
The rep was kind and caring. I could tell he had my best interest at heart. Thank you for your help!
Hellena J.
I had an excellent experience with Kuuipo from Humana’s Helper Bee’s Representative. He was very helpful, polite, and patient throughout our conversation. He went above and beyond to make sure my concerns for my grandmother were resolved. Truly outstanding service. Thank you soooo much!
Ralph E.
The engagement rates we are seeing with (THB’s) Care Concierge program is the highest we have seen with any program we have ever run. It’s easily 3-4x higher than the next highest program we’ve run.
Fortune 500 LTCI Carrier
I just arrived home from major surgery. I called The Helper Bees and was greeted by a friendly voice and I relaxed. We got through the questions very easily if I didn’t understand the question he would explain. I felt like I was speaking with a friend. Thank you for your kindness.
John T.
Comfort Home Care and Respite Services, Inc has enjoyed working with The Helper Bees. My onboarding process was excellent. All the members of the team knew their jobs and did an excellent job. There was a minor hiccup with my last referral but their process has been updated and I know my future referrals will work out well. If you are considering working with The Helper Bees, give them a try. I’m a satisfied customer.
Comfort Home Care
Gigi is AMAZING! She is so helpful to me and extremely caring and kind! She is also very professional and has a wonderful work ethic. She has become a true friend. Thank you, Gigi and Marina
Jennifer A.
The rep was kind and caring. I could tell he had my best interest at heart. Thank you for your help!
Hellena J.
I had an excellent experience with Kuuipo from Humana’s Helper Bee’s Representative. He was very helpful, polite, and patient throughout our conversation. He went above and beyond to make sure my concerns for my grandmother were resolved. Truly outstanding service. Thank you soooo much!
Ralph E.
